Preparedness & Program Design
The Problem
Most hospitals have emergency plans. Few have programs that hold under real operational pressure. The gaps — untested plans, fragmented coordination, incomplete continuity strategies — don't surface until a crisis, when the cost of discovering them is highest.
Who This Is For
- Hospital COOs and CNOs
- Emergency Management program leaders
- Organizations preparing for CMS, Joint Commission, or state surveys
What We Deliver
Every engagement is scoped to your risk profile, regulatory environment, and operational structure. Our assessments use evidence-backed scoring and regulatory crosswalks so findings are defensible, not subjective.
Emergency Management Program Evaluation: your current program measured against what would actually hold under pressure
Emergency Operations Plan Development: EOPs built around your command structure and clinical workflows
Comprehensive Risk Assessment: hazard vulnerability analysis tied to your geography, systems, and dependencies
Business Continuity Planning: continuity plans for prolonged IT, supply chain, and workforce disruptions
What Changes
- A named command structure, with named people, that matches how your organization actually reports.
- An emergency operations plan your leaders can open at 2am and follow without calling you.
- A continuity plan tied to your real clinical dependencies, not a generic list.
- Documentation that holds up in a CMS or ACHC survey because it describes something you actually do.
How We Engage
Most engagements run 3 to 12 months. All work is led directly by Steve Monteiro.
If you already have an emergency manager, we work through them, not around them. They keep the program after we leave.
Related reading: Your Health System Has Outgrown Hospital Incident Command